We currently accept payment through:
- Bank Transfer
- Credit Card (Visa and MasterCard)
- Once we have received the payment, please allow 1 – 2 working days to process your shipment. We will inform the tracking number through e-mail afterwards.
- We use TIKI courier services for Indonesian customers. REGULAR service is our default option.
- For Regular shipping, it usually takes 2 – 3 working days for the courier to deliver the products around Java Area and 4 – 5 working days for outside Java Area.
- All shipping cost will be charged to customer depends on the destination of given address when you are placing your order.
- Please make sure that the shipping address is correct and complete as we are unable to redirect orders once they are shipped.
- Our delivery time starts from the moment an order payment is accepted.
- Products are represented through both images and descriptions as accurately as possible.
- The items stock number displayed in this website are updated and matched with the stock in our office.
Return and Repair Policy
- If you experience any issue with our products, please contact us to consult first at [email protected] 5 (five) working days after you received the product.
- Before purchasing, we strongly recommend you to check and choose product with the right size. If you are not sure with the sizing or image shown, please contact us via [email protected] consult before making your order.
- If any changes are necessary after order placement, you shall inform us via e-mail to [email protected] placing a new order.
- Any exchange for products caused by wrong size can only be made after you inform us first via [email protected] 5 (five) working days after you received the product.
- We will ship the new product after the returned item is received by us.
Requirement for Return and Exchange
- If you find our product is defective as described above, please contact us within the given time period via e-mail at [email protected], or WhatsApp contact: 085716163909
- When contacting us, please provide some clear pictures of the faulty product to give us view on actual condition of the product by the time you received it.